Products

Call Recording - Talkument

Talkument Overview

The Talkument voice documentation appliance from OAISYS gives businesses control over risks, processes, customer satisfaction and operational costs. Talkument users enjoy the familiarity of an Outlook© style interface to store and organize digital recordings of important business telephone conversations for use in collaborating as well as recalling critical information.

OAISYS' dedicated installation support with training means Talkument can be protecting a business in less than one day. Talkument is a communications appliance built with .NET click-once technology to eliminate conflicts with a company's data infrastructure and enable rapid deployment with secure central management. The great price point means Talkument pays for itself right away.

Talkument extends tremendous flexibility and power to individuals using its innovative portable voice document (PVD) technology. The system automatically organizes calls based on personal preferences or on demand as calls are in progress. While calls are captured in their entirety, individuals can only access discrete segments based on security permissions. Individuals highlight key segments and add their notes as they select the voice documents they need to share with others.

Sharing occurs securely as recipients can view, listen to and comment upon voice documents but never download or store them. Users can share just selections of a recording if the rest should remain private.

Additional Resources